I chose to use Endnote to prepare my references and one of the problems that I encountered was that I was initially using Word Starter instead of Word so the toolbar was not showing up. When I had the problems, it forced me to read all of the information about Endnote and I now feel confident to use Endnote. I will be using Endnote in following assignments as I found it very user friendly in the end. I can't believe that I didn't know that it even existed. The 6 minute video was extremely helpful in using Endnote and I referred back to that several times for assistance.